Shipping services within Click & Drop are all of the Royal Mail products that you can use to send your post.

If you are an Online Business Account customer, you will be able to use any of the services currently in your OBA account.

If you are a personal customer, you will receive a wide range of services to choose from so you can find the correct rate, delivery speed, and service enhancements you require.

To view your services, click the 'Settings' link from any page within Click & Drop.

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From the list of options, click 'Shipping services'.

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You will be directed to the shipping services page were you will be able to view all of your available services. 

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Favourites

If you use the same services frequently, you can choose to mark the service as a 'favourite'. Your favourite services will appear at the top of the list of available services when you are applying postage to an order.

To mark a service as a favourite, click the checkbox until a green tick appears, as shown:

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You can add or remove favourites as often as you wish.

 

What do I do if my service is not appearing?

If you are an online Business Account customer, and one or more services has recently been added to your OBA account, check your services list.

if your new services are still not showing, please contact our support team