How to integrate your Amazon store

This guide explains how to connect your Click & Drop account to your Amazon store. This will allow you to download, manage, and generate postage labels for your Amazon orders.

Within Click & Drop, click the ‘Settings’ link: 


The 'Settings / Overview' page will open. In the 'Integrations' section, click the 'Go' button.


Next, your 'Integrations' page will open. Click the 'Add new integration' button.


A new pop window will appear asking you to choose the marketplace or store that you would like to connect to. Click ‘Amazon’.


In the new pop-up window, check your trading name is correct. If you wish to use multiple trading names, you will need to create a separate integration for each. Once you have selected your Trading name, the integration name field will be filled in automatically.

from the Country, drop down menu, select the country of your Amazon marketplace. 

For example, if your store ends in, please select 'United Kingdom'.

The Amazon marketplaces we support are United Kingdom, Canada, Germany, France, Italy, Spain, and USA.

You can also check the 'Mark orders as despatched' box. Selecting this will save you time as your items will be automatically marked as despatched in Amazon once they are marked as despatched in Click & Drop.


Next, you will need to log into your Amazon Seller Central account in a new window or tab. You will need to obtain your 'Seller ID' and 'MWS authorisation token' so you can copy and paste these into the fields within Click & Drop.

You will need to authorise Click & Drop's access to your Amazon store. Click & Drop is classed as a 3rd party application.

More information on allowing a developer to access your Amazon account can be found on Amazon's FAQ website:

When asked for Click & Drop's ‘Application Developer Account Number’, if your Amazon store is based in Europe, please type ‘9338-6146-3834’ into any required fields. 

If your Amazon store is based in Canada or the United States, please type '8624-2339-4464' into any required fields. 


Click the 'Save and connect' button when ready.

You will be returned to your 'Channels and stores' page where your new Amazon integration will be visible. Under the ‘Status’ column, you will see a red link icon.


Once the connection has been confirmed by Amazon, the icon will turn green to show your integration has been connection successfully.

This process usually take a few seconds, but please allow up to a minute for this to occur.


Store order status and download frequency

Your orders must be in the status of ‘Unshipped’, and no older than 7 days in order to download into Click & Drop.

Your orders will be downloaded every 10-15 minutes, and Click & Drop will update the orders in your Amazon store every 30 minutes. 


Can I disconnect Click & Drop from my Amazon store?

You're free to disconnect from Amazon at any time via Click & Drop.

In the 'Channels and Stores' section under the 'Settings' link, click on 'Go'. Click anywhere within the Amazon row to expand the data.

To disconnect the channel, click the 'Delete' button. Once you have disconnected, you will no longer be able to download and process any orders from the store.

If you need to reconnect the store at a later date, simply repeat the connection process.