There may be times when you need to edit a shipper address. This can be done on any new orders, whether they have been manually created, downloaded from your marketplace or the order data uploaded.
Please note: if you have a shipping rule set up that includes the destination on the shipper address and you change it, then you will see a warning message advising you to check postage depending on whether you have a shipping rule set for the new destination or not.
How do I edit shipper details on an order?
Within Click & Drop, click on 'Orders'.
In the 'Orders' screen, find the order where you want to change the shipper details.
Now, click on the order to open up the order details. In the 'Customer shipping address' box, click on '[Edit]'.
In the 'Update order' box, correct the relevant details. You can amend any or all of the fields: first name, last name and/or address.
In this example, we have amended the first name and address.
Once you have completed your amendments, click on 'Update order'. You will then be directed back to the Order page where you can see the updated order details.
Now you can continue processing your order.