Can I generate labels with non-standard characters?

If you do not have an OBA account associated with your Click & Drop account then you cannot currently generate labels with non-Latin characters. This is due to the printers at customer service points not supporting non-Latin characters.

 

If you do have an OBA account associated with your Click & Drop account then Click & Drop is compatible with all standard characters. This means you can process orders from a variety of non-Latin alphabets, including but not limited to contain Latin characters with diacritical marks, Chinese, Arabic, Cyrillic, Japanese, Urdu, and Hindi characters.

Such orders will appear printed within Click & Drop:

Customername.png

Names not in standard Latin characters will also be printed on labels.

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Troubleshooting

  • Certain printers may not be compatible with certain characters. If you are unsure, we recommend performing a test print first before printing your Click & Drop labels. Zebra label printers are able to print all characters supported by Click & Drop. 
  • Names and addresses may be printed without standard Latin characters for international orders, but you must ensure the destination country is printed in English.