Once you have created your shipping rules, you can test your existing orders to see which of your shipping rules would apply postage to them.
For more information on creating shipping rules within Click & Drop, please see the following guide: How to create shipping rules.
To test a shipping rule that you have set up, you will need the Click & Drop order number(s) of the orders you would like to test.
Once you have the order number(s) you want to test, click the 'Settings' link from any page within Click & Drop.
The 'Settings/Overview' page will open up. Click the 'Shipping rules' tile.
You will be directed to your Shipping rules page, where any of your existing shipping rules will be displayed. In our example below we have created three different shipping rules.
To test your orders against one of these rules, click the ‘Test shipping rules’ button.
You will be directed to the ‘Test shipping rules’ page.
In the ‘Order number’ field, type in the Click & Drop order number that you want to test your shipping rules against.
Please note that this value is the Click & Drop order number, and not a reference from your own channel or order management system.
Use the drop-down boxes to select your test criteria.
- Channel: The marketplace or method your order came from. This is a required field
- Channel shipping method: The in-store shipping method. This option will only be available to select if a valid channel has been selected.
- Country: Where the order is being sent to (destination).
- Package format: Choose from letter, large letter, small parcel, medium parcel, or large parcel.
- Order value: Type the value of the order (£) or use the arrows to adjust.
- Shipping cost: Type the shipping/postage cost (£) or use the arrows to adjust.
- Order weight: Type the weight of the item in grams or kilograms. Use the arrows to adjust.
When you have added your item criteria, click the ‘Test shipping rules button’ to display the results.
The results section displays a breakdown of each of the chosen criteria, and if the rule would be applied to the order you have tested. A green tick indicates the order matches the criteria for that rule, and a red cross indicates that it does not.
In our example, the rule ‘Second Class Standard’ is the only rule that matches the order criteria, because there are green ticks across the entire row. There is at least one cross for each of the other shipping rules, and so they will not be applied to the order.
If none of your shipping rules match the order specified, the header of the Results section will turn red, and inform you that none of the rules match, as shown:
It's important to note that if two or more of your shipping rules apply to an order, the shipping rule with the highest priority will apply. This means the shipping rule with most matching criteria will be applied.
If you find that you often have orders that are eligible for more than one shipping rule, you may wish to consider making your shipping rules more specific or if you have many shipping rules, you may wish to consider using a smaller number of shipping rules with more specific criteria.