Once you have applied postage to your orders, the next step is to pay for your postage. You can do this in two ways:
1. Paying for a single order label
2. Paying for the labels for all orders in a batch or multiple batches
Paying for a single order
To pay for a single order, click 'Orders' at the top of the page to go to your Orders page:
If you have orders in 'New' status, you must apply postage to them first before you can generate the postage label.
- Select all orders in postage applied state you wish to pay for
- Click 'Go' next to the quick action menu at the top of the grid, or click the quick link beneath the order checkbox on any of the selected orders.
You will be directed to the 'Payment summary' page where you will be able to review all the details of your order before you finalise your payment.
Please familiarise yourself with our list of prohibited and restricted goods. To confirm that you are not sending any of the items listed, tick the confirmation checkbox as circled below:
Once you have confirmed you are not shipping any prohibited items, the payment options will appear at the bottom right of the orders list. You can pay for your labels using a credit or debit card or by PayPal.
If you elect to pay by credit or debit card, a secure payment page overlay will load on the screen, please see the image below. If you elect to pay by PayPal, you will be re-directed to PayPal to log in and pay.
Follow the on-screen instructions, and once your payment is complete, you will be returned to the 'Payment summary' page, and a loading bar will display the progress of your payment.
Once your payment is complete, your payment confirmation details will be displayed on screen, along with posting instructions. If this is your first payment, please take a moment to familiarise yourself with the posting instructions, as some services may require your letter/parcel to be taken to a Post Office® branch.
Your label will now be generated. Depending on your browser, a download dialogue may appear on-screen, or at the bottom of your browser window.
You can now print this label and attach it to your letter or parcel ready to post.
To view all of your paid orders, click 'Payments' at the top of the page at any time.
Paying for all the orders in a batch or multiple batches
From any page within Click & Drop, hover over the 'Order's link, and from the drop-down menu, click 'Batches'.
Whenever you import or apply postage to one or more orders at once, they will automatically be placed into a batch.
From the Batches page, you can generate and pay for your labels for all the orders in a batch by clicking the 'Pay & generate labels' button next to the batch number. Please note the batch should be in a Postage Applied state to be able to perform this action.
Alternatively, use the checkboxes on the grid to select each batch you would like to pay and generate the labels for, and then choose 'Pay & generate labels' as shown:
You will be directed to the 'Payment summary' page where you will be able to review all the details of your orders before you finalise your payment.
Please familiarise yourself with our list of prohibited and restricted goods. To confirm that you are not sending any of the items listed, tick the confirmation checkbox at the bottom of the page.
Once you have confirmed you are not shipping any prohibited items, the payment options will appear at the bottom right of the orders list. You can pay for your labels using a credit or debit card, or by PayPal.
If you elect to pay by credit or debit card, a secure payment page overlay will load on the screen. If you elect to pay by PayPal, you will be re-directed to PayPal to log in and pay.
Follow the on-screen instructions and once your payment is complete, you will be returned to the 'Payment summary' page, and a loading bar will display the progress of your payment.
Once we have processed your payment, you will receive a label for each order contained in the batches that you processed.