This guide explains how to connect your Click & Drop account to your Bluepark store. This will allow you to download, manage, and generate postage labels for your Bluepark orders.
Within Click & Drop, click the 'Settings' link. The 'Integrations page will open. In the 'Integrations' section, click the 'Go' button.
Next, your 'Integrations' page will open. Click the 'Add new integration' button.
A new pop window will appear asking you to choose the marketplace or store that you would like to connect to. Click ‘Bluepark’.
In the new pop-up window, you will be presented with a series of fields that need to be filled in before your integration can be created:
Trading name: Select your trading name from the list.
Integration name: This information will be filled automatically, once you have chosen your trading name
API username, API key, API access URL: Follow the link in red to find this information from your Bluepark admin panel (See below).
Mark orders as despatched on channel: select this option if you wish for your orders to be automatically marked as despatched in Bluepark once they are marked as despatched in Click & Drop.
Next, you will need to log in to your Bluepark store admin panel in a separate tab or window. Please do not close down the tab or window running Click & Drop.
From your admin user panel, click 'Admin user account' in the bottom left corner of the screen:
Your admin user panel will open. If you have more than one admin user, you may need to select the primary user first.
Scroll part way down the page until you see the 'Admin Panel Access and Authorisation' section.
Check the 'Enable API access' checkbox and then click the blue save icon to save this setting change.
The page will reload, and your API username, API key, and API access URL will become visible.
Copy and paste this information back into the relevant fields in Click & Drop, which should still be open in another window or tab.
When you are ready, click 'Save', or 'Save and connect'.
You will be redirected back to your 'Integrations' page within Click & Drop, where your completed integration will be ready to view.
The chain link icon will turn green to show your account has been connected successfully.
Can I disconnect from Bluepark?
You're free to disconnect from Bluepark at any time via Click & Drop.
In the 'Integrations' section under the 'Settings' link, click on 'Go'. Click anywhere within the Bluepark row to expand the data.
To disconnect the channel, simply click the 'Delete' button. Once you have disconnected, you will no longer be able to download and process any orders from the store.
If you need to reconnect the store at a later date, simply repeat the connection process.
Store order status and import frequency
Click & Drop is only able to download Bluepark orders that are in 'Pending' status, and no older than 7 days old.
Eligible orders will import into your Click & Drop account approximately every 15-30 minutes. We will attempt to update the status of orders in your Bluepark store approximately every 30 minutes.
Please note that we do not currently accept custom order statuses.
How does Click & Drop handle products from Bluepark?
Whenever an order imports into Click & Drop from Bluepark, we will check for any SKU included with the order. If you already have a product in Click & Drop with the same SKU, we will be able to add key product data to the order, such as weight, product names, and any required electronic customs information.
If an order imports from Bluepark with a SKU value that does not already have a matching product in Click & Drop, we will automatically create one when the order is marked as despatched.
We will not automatically use order weights imported from Bluepark the first time a SKU is imported. This is so you can check the weight of the package is correct.
For efficient order processing, we recommend that you import information on your products into Click & Drop before processing orders.
For more information on how to create, import, or edit products, please see the following section of our help guides: How to create and import products.