Click & Drop IP addresses and URLs for security settings

If your business or operation uses firewalls and/or security settings, or your integrations are self-hosted, you may need to whitelist IP addresses or URLs used by Click & Drop and its associated technologies in order for us to import and process your orders. 

URLs:

Click & Drop
https://business.parcel.royalmail.com
https://help.parcel.royalmail.com
https://auth.parcel.royalmail.com
https://apibusiness.parcel.royalmail.com
https://cnd-desktop.storefeeder.com
https://sflitelivestorage.blob.core.windows.net

https://sf-live01-we-signalr-cnd-sr.service.signalr.net
https://sf-live01-ne-signalr-cnd-sr.service.signalr.net

Print Assist
https://api.printnode.com
https://app.printnode.com
https://host1b.printnode.com
https://host2b.printnode.com
https://client.printnode.com

IP addresses:

If you have the option, we recommend you whitelist URLs rather than IP addresses. This is because IP addresses are more subject to change whereas URL change very rarely. 

Click & Drop Inbound IPs (For website access, Click & Drop Desktop, Click & Drop API)
52.155.224.209
51.124.69.254
51.136.83.33
20.54.239.174
20.54.60.134
20.54.239.168
20.38.102.68

20.54.239.171
20.54.60.128
20.54.60.131
52.239.141.196
52.178.43.29
52.232.19.237
52.142.94.54
13.79.2.71

The following are not yet in use, but will be included early 2022. User messages will be sent out when we have a date they will become active:

20.82.252.36
20.82.252.37
51.136.125.198
51.136.125.199

Click & Drop Outbound IPs (Relevant for self-hosted integrations such as Magento and WooCommerce)
20.54.239.169
20.54.239.170
20.54.239.172
20.54.239.173
20.54.239.174
20.50.129.236
20.50.129.237
20.50.129.238
20.50.129.239
20.54.60.129
20.54.60.130
20.54.60.132
20.54.60.133
20.54.60.134
20.54.4.0
20.54.4.1
20.54.4.2
20.54.4.3
52.142.94.54
52.155.224.209
51.124.69.254
51.136.83.33

Royal Mail Print Assist

51.89.234.183
51.195.131.83

5.10.27.35
5.10.27.36
5.10.27.37
5.10.27.38
5.10.27.39
51.89.234.183
51.195.131.83
5.10.23.32
5.10.23.33
5.10.23.34
5.10.23.35
5.10.23.36
5.10.23.37
5.10.23.38
5.10.23.39
5.10.23.40
5.10.23.41
5.10.23.42
5.10.23.43
5.10.23.44
5.10.23.45
5.10.23.46
5.10.23.47
5.10.23.48
5.10.23.49
5.10.23.50
5.10.23.51
5.10.23.52
5.10.23.53
5.10.23.54
5.10.23.55
5.10.23.56
5.10.23.57
5.10.23.58
5.10.23.59
5.10.23.60
5.10.23.61
5.10.23.62
5.10.23.63

How can I test my connection?

If you wish to test your connection, there is a connection checker tool in the 'My Account' settings page. For more information, please see the following guide: How to test your connection to Click & Drop