Help Centre
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Click & Drop home
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Royal Mail Click & Drop Help Centre
Frequently Asked Questions
Frequently Asked Questions
Account
I can't activate my account / reset my password
How to delete your Click & Drop account
Labels and documents
I can't generate my labels
I can't generate labels with Scan & Print
Generating proof of postage documents
Can I generate labels with non-standard characters?
Ordering mail supplies
Misc
How automatic full name separation works
Posting your mail
Labels to Go (QR codes)
Additional posting options.
Royal Mail service codes (Online Business Customers)
Royal Mail service codes (Personal customers)
Arranging a collection (Online Business Account customers)
How to post your mail (Personal accounts)
Orders
How to cancel or reset your order
How to create a manual order from your address book
How to remove data from an order
My customer has not received their SMS or Email notifications
Printed papers packaging format
Requesting to delete your order details
Troubleshooting
Click & Drop IP addresses and URLs for security settings
