How to integrate your Magento V2 store

This guide explains how to connect your Click & Drop account to your Magento store. This will allow you to download, manage, and generate postage labels for your Magento orders.

Within Click & Drop, click the 'Settings' link.


The 'Settings / Overview' page will open. In the 'Integrations' section, click the 'Go' button.


You will be taken to your 'Integrations' page. Click the 'Add new integration' button.


A new pop window will appear asking you to choose which marketplace store that you would like to connect to. Click ‘Magento.’


A drop down box will ask you to choose your Magento version. Select 'v2.x'.Selectv2.png

Next, another popup window will appear with your Callback URL and Identity Link. be sure to keep this page open, as you will need to copy and paste these details into your Magento account in order for the integration to work.


In a new tab or window, sign into your Magento account and click the 'System' icon on your dashboard. 


Select 'Integrations'.


You will be taken to your list of integrations. Click the 'Add New Integration' button in the bottom right hand corner of the page.


There are two separate tabs on the page: 'Integration Info' and 'API'. The page will be open on 'Integration Info' by default.

Here you will need to input your name, email address and password, and copy and paste the 'Callback URL' and 'Identity Link URL' from Click & Drop into the corresponding fields in Magento.


Once you have done this, the next step is to set the application API privileges. To do this, click the 'API' tab on the left of your page as shown. You don't need to click the 'Save' button at this point. To ensure Click & Drop has privileges to download, process, and mark your orders as despatched, select 'All' from the drop down box labelled 'Resource Access'. All boxes on the page will then be checked.

Please note that some browsers or Magento versions may behave differently at this point, so if you have selected 'All' for resources and the boxes are not checked, you may need to select 'Custom' access and check each box individually.


The last step is to click the 'Save' button to finish the process, and you will be taken back to your 'Integrations' page. Your new Click & Drop integration will be visible at the end of your list. Click 'Activate'.

A new pop-up window will return you to Click & Drop.
Please note, some browers may warn you they have blocked the pop-up. You will need to unblock the pop up in order to continue. In most browsers, this can be found in the top right corner. You will need to select to 'allow pop-ups for Magento.'

The pop-up window will open to confirm your Magento store is connected to Click & Drop, but that the channel is currently inactive.

Click on the words 'Click & Drop' in red text and this will return you to your Click & Drop 'Integrations' page to finalise the process.

There are some additional options you will need to check:

Trading name: Select your Click & Drop trading name from the list.

Integration name: This is the name of the integration within Click & Drop, and will be visible against your downloaded orders. This will be automatically filled once you enter your Trading name, but you can edit this if you wish.


Mark orders as despatched on channel: Check this box if you wish for your Magento orders to be marked as 'complete' once they have been marked as despatched within Click & Drop. 

Import orders of the following status: If you use a status code other than 'processing' for the orders in your store, type the code in the box. 

Please be aware that incorrectly changing this status may result in your orders not downloading into Click & Drop.

Click on the 'Update and activate' button to begin downloading and processing your orders. The red chain link icon will turn green to show your integration has been successful.

Store order status and import frequency

Your orders must be in the status of ‘Processing’ and no older than 7 days for them to download into Click & Drop.

Eligible orders will import into your Click & Drop account approximately every 15-30 minutes. We will attempt to update the status of orders in your Magento store approximately every 30 minutes. 


Can I download customs information from my Magento Store? 

If you want Click & Drop to download certain customs information from your Magento store, you will need to specify some attributes first.

From your 'Integrations' settings page within Click & Drop, click your integration to expand it. Click the 'Download customs data from product' checkbox, and four text boxes will become available as shown in the image below:


Four additional options will appear asking you to type in the attributes you would like Click & Drop to download with your orders. There is no standard template for this, as attributes will vary depending on your individual Magento store set up.

Customs country of origin attribute name: Type the attribute you would like Click & Drop to use for 'Country of origin'.

Customs code attribute name: Type the attribute you would like Click & Drop to use for 'Customs code'. Please note this should be a numeric code 6, 8, or 10 digits long. 

Customs description attribute name: Type the attribute you would like Click & Drop to use for 'Customs description'.

Product weight unit: Choose the weight unit of your Magento products from the drop down list. Please note that this value will not be saved immediately to your Click & Drop orders as click & Drop requires the weight of the product plus the packaging. The final weight will be saved as you apply postage to your order. 


Can I disconnect from Magento?

You are free to disconnect from Magento at any time via Click & Drop. In the 'Integrations' section, click anywhere within the Magento integration row to expand it. To disconnect the link between Magento and Click & Drop, simply click the 'Delete' button. Once you have disconnected, you will not be able to download and process any more orders from the store.

If you need to reconnect the store at a later date, simply repeat the connection process.