Follow the steps below to connect your Magento store to your Click & Drop account in order to be able to automatically download and process your orders.
Within Click & Drop, click the 'Settings' link.
The 'Integrations' page will open. In the 'Channels and Stores' section, click the 'Go' button.
Next, your 'Channels and Stores' page will open. Click the 'Add new store' button.
A new pop window will appear asking you to choose the marketplace or store that you would like to connect to. Click ‘Magento.’
A drop down box will ask you to choose your Magento version. Select ‘v.1x’.
Another window will appear with several fields that must be filled in correctly in order for Click & Drop to integrate with your Magento store.
Trading name: Select your Click & Drop trading name from the list.
Store name: This is the name of the store within Click & Drop, and will be visible against your downloaded orders. This will be automatically filled once you enter your Trading name, but you can edit this if you wish.
Store URL: To find your Store URL, look at the address bar at the top of the browser tab or window where your Magento store is open. Ensure when you type or copy this into the field in Click & Drop, you include the https:// at the start.
Please note that if any redirects are in place, you may need to enter the URL that the redirects point to.
User name: This is obtained as part of the next steps below.
API key: This is obtained as part of the next steps below.
Mark orders as despatched on channel: Check this box if you wish for your Magento orders to be marked as 'complete' once they have been marked as despatched within Click & Drop.
Import orders of the following status: If you use a status code other than 'processing' for the orders in your store, type the code in the box.
Please be aware that incorrectly changing this status may result in your orders not downloading into Click & Drop.
To obtain the information for the ‘User name’ and ‘API key’ fields, you will need to log into your Magento admin panel in a different browser window or tab.
Within your Magento admin panel, you will need to set up a New Role especially for Click & Drop. To do this, go to ‘System’ – ‘Web Service’ – ‘SOAP/XML-RPC-Roles’ and click the ‘Add New Role’ button as circled:
You will be required to give the new user role a name. Once you have done so, click the ‘Save Role’ button:
Copy or type this name into the ‘User name’ field in Click & Drop.
Now, select your newly created Role from the list and select ‘Role Resources’ from the tab on the left hand side of the page. Ensure the drop down box is set to ‘All’:
Next, you will have to set up a new user for Click & Drop. To do this, navigate to ‘System’ – ‘Web Service’ – ‘SOAP/XML-RPC-Users and click the ‘Add New User’ button.
You will be required to fill in the following fields. For ‘User Name’ and ‘API Key’, this can be anything you like, as long as you input the exact same information into Click & Drop.
Once you have completed the form, click the ‘Save User’ button.
You will now be able to complete the Username and API key fields within Click & Drop.
Next, click the ‘Update and connect store’ button.
If your details are all correct, a drop down box will appear asking you to select the store you would like to integrate with. If you have only one Magento store, select ‘Default Store View’ from the list.
Otherwise, select which of your stores you would like Click & Drop to integrate with:
Click the ‘Update and Connect Store’ button again and you will now be returned to your ‘Integrations’ page where you will see your newly connected Magento store listed.
A green ‘chain link’ icon will indicates the connection has been successful. Any eligible Magento orders will begin to downloading into Click & Drop within 10-15 minutes.
If the ‘chain link’ icon is red, please double check your data has been entered correctly.
Store order status and download frequency
Your orders must be in the status of ‘Processing’ and no older than 7 days for them to download into Click & Drop.
Eligible orders will download into Click & Drop every 10-15 minutes, and your orders will be updated in store approximately every 30 minutes.
Can I disconnect from Magento?
You are free to disconnect from Magento at any time via Click & Drop. In the 'Integrations' section, click anywhere within the Magento integration row to expand it. To disconnect the link between Magento and Click & Drop, click the 'Delete' button. Once you have disconnected, you will not be able to download and process any more orders from the store.
If you need to reconnect the store at a later date, simply repeat the connection process.