Click & Drop is Royal Mail's primary shipping solution, and the easy way to buy your postage online.

Whether you are a Royal Mail Online Business Account (OBA) holder, or a personal customer, Click & Drop's features will let you get your mail out the door in no time.

Since its creation in 2016, Click & Drop has been developed with customers in mind. It is built on the latest technology, and is regularly updated to incorporate new features.

With Click & Drop you can:

  • Create postage labels suitable for a variety of home, office, and commercial printers. 
  • Integrate directly with most major eCommerce marketplaces and web stores including; eBay, Etsy, Amazon, Magento, and Not on the High Street.
  • Upload customer order details using your own spreadsheets.
  • Set up your trading and return addresses
  • Manage multiple users on a single account
  • Create shipping rules to assign postage services instantly
  • Maintain a catalogue of your products including their weights and required packaging sizes
  • Produce despatch notes, proof of postage documents, and customs declaration forms
  • Create reports of all your despatched orders
  • Access discounted postage for bulk orders (Online Business Account customers only)
  • Receive dedicated user help and support


Watch our introduction video:


View our help videos to get started, or browse our other help articles.

Get the basics right

Connect your channels and/or import files to Click & Drop

Creating, processing and viewing your orders


Simple steps to print labels and despatch your orders

Process your end of day paperwork

If your e-commerce business needs more advanced functionality such as channel listings, advanced order & inventory management, check out and find out how their warehouse management software can help you.