If you buy postage often, typing in your card details every time you pay can slow you down. With saved cards, you can securely save your card details on your Click & Drop account and choose the card on the Payment summary page next time, so you don't have to enter the details again. Saved cards are available on Personal accounts.
This guide covers how admin users manage saved cards in Settings, how to save a card when you pay, and how to pay with a saved card.
Conditions
- Saved cards are only available on Personal accounts.
- Only admin users can see and manage the Payment methods settings.
- 2-step verification must be switched on for the account (Settings, User management, Admin settings).
- Both admin and non-admin users can pay with a saved card.
How to let non-admin users save cards
Saved cards are managed from the Payment methods page in Settings. Only admin users can see this page.
Go to Settings and select the Payment methods tile.
The Payment methods page shows a Payment method settings section with the Allow non-admin users to save cards for future payments toggle, and a Saved cards section. Switch the toggle on to let non-admin users on your account save cards when they pay.
Note: Admin users can always save a card when they pay, even when this toggle is off.
How to save a card when you pay
On the Payment summary page, tick the box to confirm you're not sending anything prohibited or restricted. Then, under "Choose a payment method", select Debit / Credit Card. Enter your Card Number, Cardholder Name, Expiration Date and CVV.
To keep the card for next time, tick Save this card for future payments below the card fields, then select Confirm and Pay. The card is saved to your account and appears in Settings, Payment methods, under Saved cards.
If you leave the box unticked, your payment goes through as normal and the card isn't saved.
Note: If you're a non-admin user and you can't see the "Save this card for future payments" checkbox, your account admin hasn't allowed users to save cards. Ask them to switch it on in Settings, Payment methods.
How to pay with a saved card
When your account has one or more saved cards, the Payment summary page shows a Pay with a saved card section above "Choose a payment method". Each card is listed with its card type logo, the last four digits of the card number and its expiry date, for example "Visa **** 1111 · Expires 12/28".
Select the card you want to use. It is highlighted, and the total to pay is shown underneath. Select Confirm and pay to complete your payment with that card.
How to delete a saved card
Only admin users can delete saved cards.
Go to Settings, Payment methods. Each saved card is listed under Saved cards. Select Delete card next to the card you want to remove.
A "Please confirm" message asks if you're sure you want to delete the card. Select Yes to delete it or Cancel to keep it. Once the card is deleted, you see the message "Payment methods updated".
Frequently asked questions
Can non-admin users use saved cards?
Yes. All users on the account can pay with any card saved to the account. Non-admin users can only save new cards if an admin has switched on "Allow non-admin users to save cards for future payments". Only admin users can see the Payment methods page and delete cards.
What happens to saved cards if the toggle is switched off?
Cards that are already saved stay on your account and can still be used to pay. Non-admin users can't save any new cards until the toggle is switched back on.
Can I edit a saved card?
Not currently. If a card's details have changed, for example it has a new expiry date, delete the old card and save the new one the next time you pay.