Depending on the services you use, your mail may be eligible for either a tracking number, or a delivery confirmation number.

Track your item from Click & Drop

If your order has a tracking number, you can view these from your Order page. To do so, click the 'Orders' link from any page within Click & Drop.

Click the cog icon to filter your columns, and select 'Tracking number' as shown:

Tracking_number.png

Your tracking numbers will now be displayed on your Orders page. You can click the tracking number to be instantly directed to the Track and trace website where you can track the progress of your mail.

Please note that services which generate delivery confirmation numbers will only appear in Track & Trace once they have been scanned at their destination. If you wish to track your post fully, please consider purchasing a tracked service.

Useful links

OBA Customers

What is Track your item and how do I use it?

I need help with my reference number

Personal customers

What is Track your item and how do I use it?

I need help with my reference number