What is labels to Go?

For personal account holders purchasing labels with Click & Drop many shipments are eligible for 'Labels to Go'. 

A QR code will be sent as part of your confirmation email - you can take this to a Parcelshop (Collect+ or Post Office®) branch or a Royal Mail Delivery Office. They will scan the QR code and print the label, which you can then attach to your parcel, and drop off while you’re there.

Using Labels to Go is free; there is no additional charge once you’ve paid for the postage.

 

Are any shipments ineligible for Labels to Go?

Unfortunately our Labels to Go service cannot currently be used for items being posted using the following services at Parcelshop - Collect+ or Parcelshop - Post Office:

  • Tracked 24/48 Age Verification.
  • All International services with an item value greater than £270.

Unfortunately our Labels to Go service cannot currently be used for items being posted using the following services at a Delivery Office:

  • Tracked 24/48 Age Verification.
  • Tracked Large Letter.
  • All International services

If you have paid for a shipment that is ineligible for Labels to Go, and you do not currently have access to a printer, you may wish to create a new postage label and refund the original order.

For more information, please see: Applying for a refund (Personal customers)