You can Drop all items including Royal Mail Tracked 24/48 at a Royal Mail Customer Service Point

Use Parcel Collect

You can read more about Parcel Collect here 

Drop your item off at a Parcelshop (Collect+ or Post Office®) branch if:

  • you have bought a signature or tracked service
  • you require proof of postage
  • you have selected a non-tracked service and want to place your item in our in-branch post box
  • your item contains any restricted goods and requires supporting documentation.

With 11,500 branches across the UK - many now with longer opening hours - you can find a convenient time that suits you. Alternatively, if you have lots of orders to fulfil and no time to go to a Parcelshop (Collect+ or Post Office®) branch, you can arrange a collection. We offer a variety of collection options, starting from £14.58 (excluding VAT) for a single collection. Find out more about collections here.


Drop your item off at a post box if:

  • your item is small enough to fit through a letter box
  • you have selected a non-tracked service
  • you do not require proof of postage

Click here to find to find your nearest Customer Service Point or Parcelshop (Collect+ or Post Office®) branch