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Orders
Orders
Creating/importing your orders
How to manually create an order (New beta page version)
How to manually create an order
How to import/upload orders
Order Import spreadsheet field specifications
Which countries and ISO codes are supported?
How to create a shipping service alias
Processing your orders
How to create an address book entry
How to clone an order
How to create a postage label
How to cancel or reset your orders
How to process multiple orders in a batch
How to create a manual order from your address book
Paying for your orders (Personal customers)
How to pay for your postage (Personal customers)
Manifesting your orders (Online Business Account customers)
How to manifest your orders (end of day)
How to view your manifest prices (Online Business Account customers)
Customs information for international orders
How does Click & Drop's automatic customs details lookup work?
Import One-Stop Shop (IOSS) in Click & Drop
How to set default customs information
Adding customs information when importing your orders via spreadsheet
Adding customs information when applying postage
Marking an order as 'Despatched by other courier'
How to mark an order as 'Despatched by other courier'
More options
How to create an order tag
How to add and remove columns from your Orders page
How to remove data from an order
How to add department references to your orders (Online Business Account customers)
How to future date your orders (Online Business Account customers)