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Creating/importing your orders
How to manually create an order
How to import/upload orders
Order Import spreadsheet field specifications
Which countries and ISO codes are supported?
How to create a shipping service alias
Processing your orders
How to process multiple orders in a batch
How to edit a shipping address
How to add and remove columns from your Orders page
How to add department references to your orders (Online Business Account customers)
How to future date your orders (Online Business Accounts)
Paying for your orders (Personal customers)
How to pay for your postage (Personal customers)
Manifesting your orders (Online Business Account customers)
How to manifest your orders (end of day)
How to view your manifest prices
Marking an order as 'Despatched by other courier'
How to mark an order as 'Despatched by other courier'